Last updated: October 16, 2026
1. The guarantee in brief
If you stay in the Cadence monthly program for 12 months and your Enterprise Value has not grown by at least double what you paid for those 12 months, we will continue your monthly program at no additional cost for up to six more months.
For example, at $2,500 per month, 12 months of membership is $30,000, so the target is Enterprise Value growth of at least $60,000.
2. Who is covered
The guarantee covers any member of the Cadence monthly program, whether or not they took the Cadence Bootcamp first. It starts on the date your membership starts. The guarantee applies once per company, to its first 12 months of membership.
3. What you need to do
- Stay for 12 months. Your membership must run for 12 continuous months, with every payment made on time and no pauses.
- Keep your data current. Your financial and operational data must be kept up to date in the Cadence Ops Center each month, because that is where Enterprise Value is calculated.
- Do the work. Work with your coach on the priorities and recommendations you agree together.
4. How Enterprise Value is measured
- Starting point. Your starting Enterprise Value is calculated in the Cadence Ops Center within the first 30 days of your membership, once your data is in.
- 12-month value. At 12 months we calculate it again, using the same method.
- Method. Enterprise Value is calculated in the Ops Center from your financial and operational results, using the same method at the start and at 12 months.
- Target. Growth must be at least double the monthly program fees you paid for the first 12 months.
5. What ends the guarantee
Some events change your Enterprise Value for reasons that have nothing to do with the coaching. The guarantee ends if:
- a payment is missed, or your membership is paused or cancelled;
- you sell the business, or a major part of it, including a book of clients;
- you buy or merge with another company;
- a major event outside anyone’s control significantly changes the business, such as a natural disaster or the loss of a major client.
Not implementing recommendations. If you are not following through on the recommendations agreed with your coach, Cadence may remove you from the guarantee before month 12. We will tell you in writing first and give you 30 days to get back on track.
6. How to request a review
Ask for a guarantee review in writing within 30 days after your 12-month membership anniversary, by emailing your Cadence coach. We will run the calculation and reply in writing within 10 business days. If the target was not met and the conditions above were kept, your monthly program continues at no additional cost for up to six more months.
7. What the guarantee is not
- It is not a promise of any particular result. Results depend on your business, your market and the work your team puts in.
- It is not a refund. The remedy is continued membership at no additional cost, for up to six months.
- It does not cover the Cadence Bootcamp fee or any other services.
- Your written program agreement contains the binding terms. If anything on this page differs from your agreement, the agreement applies.
8. Changes to these terms
We may update these terms for new members. The terms in place on the date your membership starts are the ones that apply to you.
See also: Terms of Use and Privacy Policy